Posted 1 mo agoFirst seen 24 d ago
Senior Professional Services Consultant
·United States·via Lever
Posted by Outreach on 16 September 2026, 47 days ago. Still on their Lever board when we checked 20 min ago. Half of Outreach's roles come down within 42 days.
remotesenior5+ yrsFull time
What the posting is about
As a Senior Professional Services Consultant at Outreach, you'll be a trusted advisor to new customers, ensuring their onboarding and services experience is exceptional. You'll provide strategic insights, partner on platform best practices, and collaborate cross-functionally to keep the customer journey well-documented. Leveraging AI, you'll turn discovery conversations into clear requirements faster and spot adoption risks earlier.
Read out of the posting
Levelsenior
Experience asked5+ years
EmploymentFull time
LocationUnited States
RemoteYes
Visa sponsorshipNot stated
SalaryNot published, and most postings do not
Posted2026-09-16
Found vialever, direct from their system
We saw it 23 days after it went up.
The posting, as the company wrote it
About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
Our Professional Services team is the main point of contact with Outreach customers after a sale is complete. We are leading experts on AI agent delivery, Sales Engagement, Conversational Intelligence, and Forecasting who bring innovation to implementation each and every day. As a vital part of our customer success ecosystem, we make sure a customer's initial onboarding and implementation are exceptional. We educate our customers on the benefits and features of our core product, inspire their organization, and help them immediately start exceeding their KPIs.
The Role
As a Senior Professional Services Consultant, you are a trusted advisor to customers who have just purchased Outreach, and you ensure their onboarding and services experience is exceptional. You provide strategic insight throughout the implementation and partner with customers on overall platform best practices, GTM strategy, technical configuration, change management methods, and how best to engage their teams to drive adoption. You work across Sales, Presales, Customer Success, Education, Support, Product, and Engineering to keep the customer journey well documented, handoffs seamless, and customer feedback captured.
AI is changing how our consultants work. You will use it to turn discovery conversations into clear requirements faster, spot adoption risk earlier in usage data, and spend more of your time on the strategic guidance customers hire us for.
Location: Candidates based in the Eastern or Central United States are preferred.
Copied from Outreach’s own board, not rewritten.
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