Senior IT Engineer, Corporate Platforms

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.   HOW YOU'LL MAKE IMPACT As an IT Engineer, you'll own the collaboration platforms that help Airwallex work together and connect with customers every day. You'll combine hands-on technical execution with platform ownership to build secure, scalable solutions across our global environment. - Own and evolve Airwallex's collaboration platform stack, including Slack, Google Workspace, Zoom, and the surfaces employees use to connect with customers and work together every day. - Build and operate integrations and workflows across enterprise SaaS applications using code, clickops, command-line tools, terminals, and other technical approaches. - Lead Google Workspace operations across a complex global environment, bringing Google products together with Identity Engineering to create a cohesive and reliable employee experience. - Partner with INFOSEC, Revenue Operations, and IT teams around the world to solve hard problems and build secure solutions across the many regions where Airwallex operates. - Drive the onboarding and enablement of AI products and features across the collaboration stack, experimenting, trialling, and turning useful capabilities into faster ways of working. You'll work from our San Francisco office three days a week. WHAT WE'RE LOOKING FOR ESSENTIALS - Experience owning and operating collaboration platforms, including Slack and Google Workspace. - Hands-on experience building and managing integrations and workflows across enterprise SaaS applications. - Technical fluency with code, command-line tools, terminals, and clickops. - Experience managing Google Workspace operations at scale and partnering with identity or security teams. - A track record of solving complex, ambiguous problems with curiosity, sound judgment, and persistence. PREFERRED - Experience with Zoom or other enterprise collaboration platforms. - Experience working with Slack Enterprise Grid. - Experience onboarding, evaluating, or enabling AI products in an enterprise environment. - Experience partnering with INFOSEC, Revenue Operations, and globally distributed IT teams. YOU'LL THRIVE HERE IF - You own the outcome and you don't wait for permission to fix what's broken. - You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it. - You default to action. You'd rather course-correct in motion than wait for perfect clarity. - You connect dots across functions and hold the big picture without losing grip on the details. - You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders. LEARN MORE ABOUT YOUR TEAM Enterprise Engineering builds the systems, tools, and infrastructure that keep Airwallex running at scale, spanning IT Support, IT Engineering, Corporate Networking, and Business Engineering. You'll own everything from collaboration tools and identity to the networks behind our global operations, touching every team from Engineering to Finance. The challenge is scale: keeping complex systems reliable without slowing anyone down. This is a team for low-ego builders who thrive in ambiguity, move between strategy and execution, and want broad ownership rather than a narrow lane. If you want to shape how we operate with more speed, resilience, and scale, this is where that work happens. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.