Content Creator (1-Year Contract)

Employment: Contract Experience: Mid-Senior level Education: Bachelor's Degree ABOUT US As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all. #TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do. Learn more about Teleport here: A DAY IN A LIFE At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas. Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes. How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. JOB SUMMARY We're looking for a Content Creator to join the Teleport Next Day (TNX)’s marketing team and help us grow our presence in Thailand. Your focus will be on creating content that helps Thai businesses discover, understand and choose Teleport Next Day for their cross-border shipping needs. A big part of this role is short-form video creation. You'll be coming up with ideas, shooting and editing videos, writing Thai copy and turning campaigns into content that feels relevant to the Thai market. You'll also work closely with our Product Marketing, Performance Marketing and Commercial teams to understand what Thai sellers care about, what gets their attention and what eventually gets them to sign up. This is a hands-on role. We're looking for someone who enjoys creating content as much as planning it. Someone who's comfortable picking up a phone to shoot a video, experimenting with different hooks and learning from what works (and what doesn't). Your core areas of ownership will include: Short-Form Video & Paid Content: Creating engaging, mobile-first videos for TikTok, Facebook, Instagram and other digital channels. You'll develop different hooks, scripts and creative variations to help our Performance Marketing team test and improve campaigns. Thai Content & Localisation: Adapting regional campaigns, website content, emails and marketing materials into natural, engaging Thai. We want content that sounds like it was made for Thailand, not translated for Thailand. Customer Stories: Working with Thai sellers to capture their experiences through interviews, testimonials, case studies and videos that bring the Teleport Next Day story to life. Local Content Planning: Managing the Thailand content calendar, identifying local trends and opportunities, and working with regional teams to bring campaigns to market. Most importantly, you should enjoy both the creative and commercial sides of marketing. We want someone who cares about making great content but is equally curious about whether that content actually gets people watching, clicking, signing up or shipping with us. As our Thailand business grows, you'll have the opportunity to take on greater ownership of local marketing activities, working alongside our regional and Thailand teams to shape how we reach and engage Thai businesses. A DAY IN THE LIFE Every day is different, but you'll spend most of your time creating content, working with our teams and finding new ways to connect with Thai businesses. Create Videos That Get People Watching: Plan, shoot and edit short-form videos for TikTok, Facebook, Instagram, YouTube and other digital channels. You'll be comfortable creating content with your phone, whether it's a quick product explainer, a customer interview or an engaging social video. Make Paid Content That Performs: Work with Performance Marketing to develop video ads, test different hooks and messaging angles, and create multiple versions of creative concepts. You'll review what's performing well and use those learnings to make the next round of content better. Make Our Content Feel Local: Adapt regional campaigns, website pages, landing pages, emails and sales materials for Thai audiences. This goes beyond translation. You'll help us understand what resonates with Thai sellers and suggest better ways to communicate our products and offers. Tell Real Customer Stories: Meet and interview Thai merchants, learn about their businesses and turn their experiences into engaging videos, testimonials and case studies. You'll help customers feel comfortable on camera and ensure we have the necessary permissions to share their stories. Keep Our Content Moving: Plan and manage the Thailand content calendar, making sure content is created and published consistently. You'll also coordinate with local freelancers, creators, KOLs and agencies when needed. Learn What Works and Improve: Look at how our content performs across social and paid channels. What makes people stop scrolling? Which videos get more clicks? What messages lead to more enquiries? You'll use these insights to recommend what we should create, change or test next. Bring Local Insights to the Team: Stay close to Thai social trends, eCommerce platforms and how local businesses communicate with their customers. Share ideas and insights with our regional Marketing team to help shape future campaigns. Create Smarter with AI: Use AI tools to help with brainstorming, scripting, content adaptation and production. We're all for working faster and smarter, as long as the final content still feels authentic, accurate and relevant to our audience. Requirements WHAT WE'RE LOOKING FOR 4–6 years of experience in content creation, social media, digital marketing or a related field, with strong hands-on content production experience. Strong video creation skills: You know how to plan, shoot and edit engaging short-form videos, even with just a phone. You're comfortable using tools like CapCut, Canva or similar. Creative storytelling: You know how to turn a simple product or idea into content that gets people's attention. You understand what makes a good hook, how to keep viewers watching and how to communicate a message clearly. Excellent Thai writing skills: You can write natural, engaging Thai copy for different audiences and platforms, from casual TikTok videos to customer-facing communications. Working English proficiency: You're comfortable communicating with regional teammates, understanding briefs and discussing ideas in English. Perfect English isn't necessary, but clear communication is important. Understanding of performance content: You know that good content needs to do more than look nice. You're familiar with metrics such as views, engagement, click-through rates, conversions and cost per lead, and how to use them to improve creative. Comfortable working with people: You enjoy meeting customers, asking questions and helping people feel at ease in front of a camera. Hands-on and resourceful: You're happy to take an idea from concept to execution, work independently and find practical ways to get things done. Commercial curiosity: You're interested in understanding how Thai SMEs operate, what challenges they face and how Teleport Next Day can help their businesses grow. AI proficiency: You're comfortable using AI tools to work more efficiently while maintaining good creative and editorial judgement. Bonus points if you have: Have worked in eCommerce, logistics, SaaS or with online sellers. Understand platforms like Shopee, Lazada, TikTok Shop and LINE Official Account. Have experience producing video ads for paid social campaigns. Have worked with Thai KOLs, influencers or content creators. Have created customer testimonials, case studies or merchant-focused content. At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you! Benefits Work-Life at #TeamTeleport Unlimited training -You will have access to a wide range of learning resources including Notion! Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit! Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2. Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!