Account Manager

Employment: Full-time Experience level: Associate Job Description An Altium Agile Team Account Manager is responsible for driving growth and customer success within a defined portfolio of accounts by promoting adoption of Altium’s Agile Team solutions. The role focuses on managing customer relationships, identifying expansion opportunities, and supporting renewals while helping engineering teams improve collaboration, productivity, and design workflows. Working closely with internal stakeholders, the Account Manager delivers value through consultative selling, proactive account planning, and ensuring customers achieve their business and technical objectives.  Key Characteristics and Skills:  Strong relationship-building and stakeholder management skills   Consultative sales approach with the ability to uncover customer needs   Excellent communication, presentation, and negotiation skills   Commercial acumen with a focus on growth, retention, and customer value   Highly organised with strong time management and pipeline management abilities   Proactive, self-motivated, and results-driven mindset   Ability to collaborate effectively across sales, support, and customer success teams   Adaptability and resilience in a fast-paced, changing environment   Understanding of SaaS, subscription models, and technology solutions   Customer-first mindset with a passion for delivering outcomes   Qualifications:  Proven experience in account management, sales, customer success, or renewals   Experience working in SaaS, software, technology, or subscription-based businesses preferred   Demonstrated ability to meet or exceed revenue, retention, or growth targets   Experience managing multiple customer accounts and prioritising opportunities effectively   Strong proficiency with CRM systems (e.g. Salesforce) and sales tools   Bachelor’s degree in business, commerce, engineering, technology, or related field preferred   Experience working with cross-functional teams in a matrix environment   Knowledge of PCB design, engineering software, or electronics industry highly regarded